Terms of service

Terms of Service

Overview

This website is operated by Mobile City. Throughout the site, the terms “we”, “us” and “our” refer to Mobile City. By visiting our site and purchasing from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website.

Products & Availability

We sell electronic products and accessories including smartphones, smart watches, headphones, chargers, and other electronics.

We do our best to display product details, colors, specifications, and images accurately. However, actual product appearance may slightly vary depending on your device screen or manufacturer updates.

All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without notice.

Pricing & Payments

All prices displayed on the website are in EGP and may change without prior notice.

We accept available payment methods shown during checkout, including Cash on Delivery (COD) where applicable.

Orders placed using Cash on Delivery may require phone confirmation before shipment. Orders that cannot be confirmed may be cancelled automatically.

Orders & Cancellations

We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability
  • Incorrect pricing or technical errors
  • Suspicious or fraudulent activity
  • Failure to confirm COD orders

Once an order has been shipped, cancellation requests may no longer be possible.

Shipping & Delivery

Delivery times are estimated and may vary depending on your location and shipping provider.

We are not responsible for delays caused by courier companies, weather conditions, holidays, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy available on our website.

Returned products must be in original condition with all accessories and packaging included.

Warranty

Some electronic products may include a supplier or manufacturer warranty where applicable.

The warranty does not cover:

  • Physical damage
  • Water damage
  • Misuse or unauthorized repairs
  • Damage caused by incorrect usage

Please check product descriptions for warranty details before purchasing.

Intellectual Property

All content on this website including logos, text, product images, graphics, and design elements are the property of [YOUR STORE NAME] and may not be copied or used without permission.

Prohibited Use

You may not use our website:

  • For illegal activities
  • To harm or disrupt the website
  • To attempt unauthorized access to our systems
  • To submit false or misleading information

We reserve the right to block or terminate access for users violating these terms.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Customers are responsible for using electronic products according to manufacturer instructions.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes means you accept the updated terms.

Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: mobilecityhima@gmail.com

Phone: 01002746049
Address: 93 The Forty St. Behind El-Mahdy Mosque, Gessr El-Swees, Cairo, Egypt